1) How do you rate the productivity of your lift operators?
Good. I am satisfied with current production levels. (1 point)
My lift truck operators perform at average levels. (3 points)
I would like to see more productivity from my lift operators. (5 points)

2) We have had ____injuries or near misses involving forklifts in the last three years.
None. (1 point)
No serious accidents. (2 points)
Not many. (3 points)

3) The amount of product damage due to handling is:
Very rare. Less than 1% of our total product losses. (1 point)
A fair amount of damage cost due to inexperienced operators. (3 points)
Product damage is a common occurrence on all shifts. (5 points)

4) All of our forklift operators -- part time, full time, seasonal -- on all shifts have been properly trained to O.S.H.A. standards and guidelines on the specific equipment they are required to operate.
Yes, all operators in every case. (1 point)
Yes, hands on training has been performed. (3 points)
We do not train, but hire experienced operators only. (5 points)

5) As an employer, my company understands its forklift operator training responsibilities and record keeping requirements.
Yes, very clearly. (1 point)
Somewhat, but could use clarification. (3 points)
We are not sure of our training responsibilities. (5 points)